Privacy policy.
Arcangel Protection Services (Pty) Ltd., trading as Arcangel Protection Services, (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or use our services.
1. Legal Compliance
We comply with all applicable data protection legislation, including:
The Protection of Personal Information Act (POPIA) of South Africa
The General Data Protection Regulation (GDPR) of the European Union
2. Information We Collect
We may collect and process the following types of personal information:
Full name
Contact details (email address, phone number)
Location or address information
Company details (where applicable)
IP address and browser/device data (via cookies and analytics tools)
Any information provided in service inquiries or contact forms
3. How We Use Your Information
We use your information to:
Respond to inquiries or service requests
Provide and manage our protective and consulting services
Send updates, proposals, or relevant security communications
Improve our website, services, and user experience
Comply with legal obligations and prevent fraud or abuse
4. Sharing of Personal Information
We do not sell your personal data. We may share it with:
Authorised employees and operational personnel under strict confidentiality
Third-party service providers who support our business functions (e.g., cloud storage, analytics)
Law enforcement or regulatory bodies, if legally required
5. Data Security
We take appropriate technical and organisational measures to safeguard your personal information, including:
Encrypted communications (SSL/TLS)
Secure access controls
Regular system audits and data protection training
Data minimisation and storage limitations
6. Your Rights
Depending on your jurisdiction (under POPIA or GDPR), you have the right to:
Access, update, or correct your personal information
Request deletion or restriction of processing
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at:
📧 privacy@arcangelgroup.com
7. Cookies and Tracking Technologies
We use cookies to analyse website traffic and improve user experience. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact our Data Protection Officer:
Let me know if you’d like a Cookies Policy, Terms of Use, or to include your business registration number for legal disclosure purposes.